TERMS AND CONDITIONS
2015 - 2016 Tour Conditions and Policies
Please note that a reservation in and payment for the tour(s) constitutes your acceptance of the tour policies as stated:
RESERVATIONS: Reservations may be made by phone, in person, or by mail. Once you have made your reservation, payment by check or money order can be made by mail or office visit. We only accept credit cards for our Holland America Cruises and Collette Tours. Reservations will be accepted as long as there is availability. However, tours may sell out at any time without notice. If a tour is sold out, we will place your name on a wait list.
No reservations are guaranteed without payment.
PAYMENTS: Day trips require payment two (2) weeks prior to the departure date,
unless otherwise noted. Tours may sell out quickly, so please book as early as possible. If you would like to go on a tour and it is past the two (2) week payment date, please call for availability. Most multi-day trips require payment forty-five (45) to sixty (60) days prior to the trip, but please call for availability after that date. Methods of payment accepted: Checks, Travelers Checks and Money Orders or Cash. All checks should be made payable to: SHIP & SHORE TRAVEL.
CANCELLATION POLICY: You may cancel at any time prior to thirty (30) days before the departure date and receive a full refund, UNLESS OTHERWISE NOTED. If you have to cancel after thirty (30) days prior to departure, we will refund your money if you can find a replacement or if we can get a replacement from our waiting list. If we have to cancel a tour at any time, you will receive a full refund.
GRATUITIES: SHIP & SHORE TRAVEL prices include all taxes, gratuities for all included meals, and luggage handling at hotels. Driver gratuities are not included but would be appreciated.
RESPONSIBILITY: SHIP & SHORE TRAVEL acts solely as an agent in arranging hotel accommodations and other services. It does not assume any liability for injury, damage, loss, accident, or delay due to any act or default of any person of any other company or any act of omission, negligence or any other fault of any other sub-agent, carrier, restaurant, hotel or tour operators or suppliers providing this service, and shall not be liable for any inconvenience due to weather, traffic, accidents, acts of God or acts of terrorism. SHIP & SHORE TRAVEL tries to follow the description and itinerary of each tour as close as possible. Occasionally things happen that are beyond our control, so we reserve the right to change the itinerary or content of a tour to best protect the safety, comfort, and enjoyment of the majority of the tour participants.
TIMELINESS: As you will be part of a group tour, please be considerate to your fellow passengers and be on time for all activities and departures. Refunds will not be given for passengers who are late for any departures. Passengers will be responsible for their own transportation if they miss the bus.
Colors of New England
Israel - A Journey to the Holy Land
Iceland's Magical Northern Lights
Winter in Yellowstone
Tropical Costa Rica
Holland America Cruises:
Alaska 11 day land and sea
11 day Southern Caribbean on the new
Welcome to Ship & Shore Travel. We've been proudly serving the Sarasota/Bradenton/Venice
area for over 26 years!
"LET'S HAVE AN ADVENTURE!"